big looming unknown

Work is a little weird right now. The client pushed back their return until next Monday, so all of last week the space was entirely empty except for myself and the occasional service person coming through. I still need to be onsite since things are getting knocked into place here and there. But it is mostly very long days with no one to talk to and very little to do. So I read. I'm not complaining.

But it is strangely stressful, to be in this holding pattern. I'm anxious to get the ball rolling, to start making the inevitable mistakes that I will learn from and finally have behind me. Right now it's just a big looming unknown, and all my successes and failures (there will be both) just held in abeyance. 

Something that was very gratifying about my last job was how many problems I had to solve in a day. Some days it seemed endless. Callouts, technical issues, equipment breakdowns, angry customers, 86'd menu items. And every day I could come home ticking off in my head the various fires I had put out. And that felt good. Even a really great interaction with an employee or a guest was a win I could count. I don't have anything like that yet. Just tiny, lame accomplishments like getting a water filter changed. 

Today there was a real win though. I met one of the execs from the company for the first time, and when he asked me if a lot of people have been around so far I was able name off every single person from every department. He wasn't expecting actual names, and I could tell he was impressed. Granted, that's less than ten people. But these are employees I have met in some cases only once. One of the first things I did was start a doc for myself with names, positions, and physical descriptions to refer to until I had people memorized. I looked it over every day so I could greet everyone by name. Today it paid off with one of the top brass. That's a win.

Also, I have learned what every single AV cable in the building is called and what it's used for. Such an easy thing, to know the difference between a USB type A, B, and C etc -- but massively relieving. 


I'm getting pretty chummy with the building's head of security, head engineer, and head of maintenance. Just awesome, salt of the earth people that I interact with frequently, so I'm very glad of those solid connections. 

The head of security, Gus, loves how much I appreciate the weather. He tells me stories about visiting LA and secretly hating it. "I'm not built for heat, Ellie. I couldn't wait to come home." Every day when I sail in through the revolving doors, I call out the temperature in excitement and the lower it is, the more Gus laughs. He says he finds my reaction to the snow and wind and icy sidewalks refreshing. I know I'm still honeymooning, but I'm glad it makes him smile.

Jerry is the building engineer, the most cheerful and helpful problem solver you could ever hope to work with. He took me on a tour of our two floors and gave me a mini class on temperature control. Some of the rooms are on pretty complicated timers, though, so when he saw me frowning in worry he threw his hands up and said, "Honestly, just call me. I'm right downstairs, I can come by easy peasy and make adjustments anytime. Otherwise if you do it, we're gonna have to put you on the building payroll."

Head of maintenance is a younger guy named Dean. His shift starts at 4:30pm, but he always comes by our space first to check in with me, before heading out to handle all 38 floors. Every day he asks if everything is okay and up to standard, if things are clean enough. And every day I tell him it's all perfect and immaculate every morning, and how much I appreciate him. 

I told you it might be boring around here. 

Give me some time.